Refunds & Returns Policy

Last Updated: January 13, 2023

Welcome to https://happycampingdays.com/ (the “Website”), operated by Happy Camping Day (“we,” “us,” or “our”). We want you to be satisfied with your digital product purchase. Please read the following Refunds and Returns Policy carefully to understand how returns and refunds are processed.

1. Refund Eligibility

1.1 Digital Products: Due to the nature of digital products, all sales are final, and refunds are generally not provided. However, we understand that exceptional circumstances may arise, and we are committed to providing fair solutions.

2. Exceptional Circumstances

2.1 Refund Consideration: If you believe you have a valid reason for a refund, such as a technical issue or a mistake in your order, please contact our customer support team at hkryvokhvost@gmail.com within 14 days of the purchase date.

2.2 Supporting Documentation: To facilitate the refund process, provide any relevant information, such as screenshots or descriptions of the issue, to help us understand and address your concern.

3. How to Initiate a Return

3.1 Contact Customer Support: To initiate a return or discuss a refund, please contact our customer support team via email at hkryvokhvost@gmail.com. Clearly state your order number, the issue you are facing, and any supporting documentation.

3.2 Response Time: We will make every effort to respond to your inquiry within 2 business days.

4. No Refund Scenarios

4.1 Change of Mind: Refunds will not be provided for change-of-mind or if the customer no longer wants the digital product.

4.2 Technical Requirements: It is the customer’s responsibility to ensure that their devices meet the technical requirements for downloading and accessing the digital product.

5. Customer Support

If you have any questions or concerns about the Refunds and Returns Policy, please contact our customer support team:

Happy Camping Day
10 Eva Rd, Etobicoke, ON, M9C0B3, CA
Email: hkryvokhvost@gmail.com

6. Changes to the Policy

We reserve the right to update this Refunds and Returns Policy. Please check the “Last Updated” date at the top for the most recent version.